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Warranty Policy

Welcome to the Arttoreal warranty service page. We apologize for any inconvenience you may experience after purchasing from Arttoreal.
When you have any questions about Arttoreal products or encounter any other problems, please contact us in time.

What does this limited warranty cover?
This warranty covers defects in material or workmanship on all Arttoreal products covered by this warranty. Please note that this applies only to products purchased through this website.

How long does the warranty last?
All products are warranted for 1 year from the date of purchase unless otherwise stated. Please refer to the Arttoreal Return Policy for details on return options under warranty.


Arttoreal will not provide any warranty coverage unless the claim complies with all terms of this warranty statement and follows the correct return process.

How does this work?
Going through our troubleshooting pages or referring to the instruction manual to resolve the issue may save you time before issuing a warranty claim.

If your product becomes defective within the warranty period, please follow the Return Policy: https://www.arttoreal.com/pages/our-return-refund-policy

Warranty Information Tips
    Order ID: You can find this in the order history of the account from which the purchase was made.
    Product problem: It is best to provide photos or videos of the problematic product so that we can better solve the problem.

Contact us

If you have any questions, please contact us: service@arttoreal.com